Tools / Blog / HEIC vs JPG: Why iPhone Photos Won’t Open Everywhere
HEIC (High Efficiency Image File Format) is the default photo format on iPhones running iOS 11 and later. It stores images using HEVC compression, which keeps more detail at smaller file sizes than traditional formats. The format also supports multiple images and depth data, useful for Live Photos and portrait mode.
Most Windows versions, Android phones, and older web browsers lack native support for HEIC. When you email or upload a HEIC file to a non‑Apple platform, the recipient often sees an error or a blank thumbnail. This incompatibility is the main reason iPhone photos fail to open on many devices.
A JPG image uses older JPEG compression, which discards more data to achieve small files. HEIC can retain comparable or higher visual quality while producing files up to 50 % smaller. However, JPG remains universally readable, which is why it’s still the safe choice for public sharing.
If you need a JPG quickly, upload the HEIC file to our free HEIC to JPG converter at /heic-to-jpg/. The tool processes the image in the browser, preserving the original resolution without installing software. After conversion, the JPG can be opened on any device or shared via email.
Further reading: Wikipedia.
Try HEIC to JPG →The conversion keeps most visible detail, but JPG’s older compression can introduce slight artifacts, especially at high compression levels.
Yes, go to Settings → Camera → Formats and select ‘Most Compatible’ to capture new photos in JPG.
The tool runs entirely in your browser, so files are not uploaded to a server, keeping them private.
HEIC files are usually half the size of comparable JPGs, so the converted file will be larger but still manageable for most uses.
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